Senior Vice President Charles Schwab & Co., Inc.
Trish Cox is the Senior Vice President and General Manger for Schwab’s Corporate Brokerage Services group. Corporate Brokerage Services is comprised of four separate Institutional business lines - Stock Plan Services, Designated Brokerage Services, Mutual Fund Clearing Services, and Investment Only distribution.
Prior to this role, Ms. Cox was the Chief Operating Officer for Schwab Advisor Services responsible for overseeing the development and delivery of Schwab’s client proposition. Specifically, she was responsible for the Client Experience, Service, Trading, Operations and Technology groups serving independent Registered Investment Advisors.
Before joining Advisor Services, Ms. Cox led the Client Service and Support organization for Schwab Investor Services. The organization provides service 24 hours a day, 7 days a week to individual investors. The team of 2,100 professionals includes front-line support via phone and email, specialty services, call center technology, operations, service and support teams.
Ms. Cox also served as the Vice President and Chief Operating Officer for Schwab Retirement Plan Services. In this role she was responsible for the profitability of this $100MM business which included: product and service delivery for defined contribution, defined benefit, and non-qualified businesses. As Vice President of Participant Services and Education, she was responsible for providing plan participants a wide variety of services and financial education programs through multiple delivery channels — including personalized 401(k) advice services.
Ms. Cox joined Schwab in 2000 as Vice President of Schwab Retirement Technologies and served as the general manager responsible for the overall success and management of the Schwab Retirement Technologies business. She also played a key role in Schwab’s Plan Administrator Services Channel, which provides comprehensive retirement plan solutions to third-party administrators, including trust, custody and investment services.
Prior to joining Schwab, Ms. Cox held a variety of positions at American Management Systems, Inc.
Ms. Cox earned a B.S. in Marketing Management and an M.B.A. in Finance from Virginia Tech, Pamplin School of Business. She is also a graduate of Harvard University’s General Manager Program and has completed NASD licensing for Series 7, 63, 66 and as a brokerage principal under Series 24.